Contact Us

General enquiries

To find out more about the minfos® system, including available finance options, or to arrange an obligation-free onsite demonstration at your pharmacy, contact the minfos® team on 1800 657 993 or email minfos_support@symbionpharmacy.com
 
Support enquiries
For all technical support enquiries, please contact the minfos® support team: 
 
Phone: 1800 657 993
 
Standard support operating hours (in your state or territory)
Monday to Friday: 8am-6pm
Saturdays: 8am-5pm.
 
After-hours support hours (Eastern Standard Time)
Monday-Friday: 6pm-9pm
Saturday: 5pm-9pm
Sundays and Public Holidays: 8am-9pm.
 
If you're having a technical problem, you might also find the answer in the Frequently Asked Questions (FAQs) section.
 
Installations and training
If you have questions regarding a new minfos® store installation, training workshops or minfos® multiStore installation, please contact the minfos® Support Line on 1800 657 993:
 
Accounts enquiries
If you have an account or billing enquiry, please call the minfos® support team on 1800 657 993 during business hours and a team member will transfer you to the relevant accounts department.

You can also send us a message using the below form:

“I’d really recommend minfos® software to other pharmacy groups...”
Andrew Auchterlonie, IT Coordinator - Star Pharmacy Alliance