All-in-one management software

for the Australian pharmacy

Support Hotline

1300 887 418

::cck::143::/cck::
::cat_description::

Minfos Blog

 

See what's happening in the Minfos Blog - more than just the News.

::/cat_description::
Minfos business continuity plan during COVID-19

 

As a community, we are facing an unprecedented challenge with the spread of COVID-19.

 

We would like to take this opportunity to thank you, our community pharmacies, for the exceptional and essential care you provide.

 

Our priority is the health and wellbeing of our customers and staff.

 

To ensure this, we have made some changes to how we operate, including how you log issues with us.

 



 

Log all non-critical support issues online

Please log your non-critical support questions on our Customer Portal or via the Minfos Launch Pad.

 

Refer to Using Service Now to learn how to use our Customer Portal.

 



 

Critical issues

Please call us for any critical issues on 1300 887 418. Do not log critical issues on the Customer Portal.

 

We are here to assist you with critical issues on the weekend as well. All non-critical issues will be attended to on business days.

 



 

Support hours

8 am – 8 pm Monday to Friday
8 am – 5 pm Saturday & national public holidays (available for critical issues only)
8 am – 12 pm Sunday (available for critical issues only)

 

All hours are in Australian Eastern Daytime (AEDT).

 



 

Our updates

We will continue to keep you updated via email and our LinkedIn channel.

 

We hope you and your family are able to stay well and healthy. 

 

The Minfos Team