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Minfos introduces its new cloud-based Help Centre
05 November 2020

The re-designed Minfos Help Centre is created to improve pharmacy productivity and efficiency.


Minfos unveils its new cloud-based Help Centre, a one-stop educational library and support hub for Minfos customers. Users can effectively navigate through every aspect of Minfos with ease by leveraging bite-sized help articles, best-practice guides, videos, insights, product updates and news.


The Help Centre is optimised for an easy mobile experience, allowing users to access it anywhere, anytime and at their own pace.


“We are pleased to launch a fully redesigned Minfos Help Centre, which is more user friendly and resource rich than ever before,” said Andrew Hall, Symbion General Manager of Pharmacy Technology.


“As part of our business strategy, we are continuously increasing our digitalised product portfolio – from sending SMSs to your patients, stocktaking on your mobile device, accessing our product catalogue online and now – the Minfos Help Centre.”

“The goal is to deliver comprehensive education resources that are quick to find, access and use. This means a well-curated Help Centre that delivers short, effective content and an easy learning experience,” Mr Hall said.


Support will still be available by phone and email. Customers will now be able to experience a more streamlined ticket creation and accessing process.


We will continue to evolve the Help Centre so that our customers can have access to the most relevant and up-to-date support resources. To get started visit the Minfos Help Centre to search user guides and access other useful resources.


Talk to us on  or phone us on 1300 887 418.


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Media Contacts

Minfos | Nithiya Benjamin | Marketing & Communications Manager

T: +61 3 9918 5484 | E:   


Michels Warrens | Myles Wallace | PR Agency

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Minfos is an all-in-one POS/dispense software that is trusted by Australian pharmacies for over 30 years. Our solution incorporates a powerful accounting system, business intelligence tools and accurate drug and retail product database that pharmacies can use to maximise their business potential. Today, over 850 pharmacies rely on Minfos to help manage all aspects of their business – from dispense, packing, clinical interventions, POS, sales, purchasing and inventory management, customers, promotions, loyalty to reporting and more. Minfos is a division of Symbion Pty Ltd, part of the EBOS Group. For more information, go to